Tag for Voice Messaging


Success is just a phone call away

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I am a retailer and I have about 100 walk-ins every day and about 250 walk-ins during the festive season. I collect their mobile numbers during the billing process and get their permission to communicate with them on offers, promotions, product launches and sale dates. I run a number of analytical tools to slice and dice the data to figure…
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Voice broadcasting will help your call center reduce your customer acquisition cost by 66%

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You run a domestic outbound call center and your agents are 85% productive – leaving aside the time for coffee breaks, coaching time and the time spent in waiting for the call to be connected. How many calls do they get to make in their productive time? Assuming that an agent takes 2 minutes on an average in a call,…
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