Privacy Policy

CLEARTOUCH PRIVACY POLICY

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances.

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service of the specific application, or as otherwise required by law.

INFORMATION GATHERING AND USAGE

We do not collect personally identifiable information from our visitors other than what is supplied to us on a voluntary basis. When you register voluntarily to be contacted via our Contact Us link or to receive a Demo for any ClearTouch product we ask for information such as your name, company name, email address, etc.

ClearTouch uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. ClearTouch does not share your personal information with third parties, unless explicitly approved by you.

ClearTouch processes telecommunications data on behalf of the owners of such data from the countries they reside. Such information is confidential and provided only to its owners. If you use the Site without registration, the only information we collect will be non-personal information related to your IP address, web browser and operating system information.

COOKIES

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

Cookies are required to use the ClearTouch services. We use cookies to record current session information, but do not require permanent cookies.

DATA STORAGE

ClearTouch uses primarily its own equipment and hosting, but for certain services, it uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although ClearTouch owns the code, databases, and all rights to ClearTouch hosted applications, you retain all rights to your data.

DISCLOSURE

ClearTouch may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service of any of our applications.

CHANGES & ACCEPTANCE OF CLEARTOUCH WEB SITE POLICY TERMS AND CONDITIONS

By using this site, you signify your agreement to the terms and conditions of ClearTouch Web Site Privacy Policy. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of the ClearTouch Web Site following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions at all or concerns, please contact us.

US-EU SAFE HARBOR AND US-SWISS SAFE HARBOR

ClearTouch uses annual self-assessments to assure compliance with the US-EU and US-Swiss Safe Harbor Frameworks as set forth by the US Department of Commerce regarding the collection, use and retention or personal data from the European Union and Switzerland. ClearTouch has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ClearTouch certification, please visit www.export.gov/safeharbor.

Our privacy policy above serves as our statement of adherence to the US-EU and US-Swiss Safe Harbor Principles. We encourage you to use the contact information provided herein to inform us of any complaints or disputes you may have regarding the use of your personal information. We will thoroughly investigate the matter internally and make every effort to attempt to resolve the issue quickly. If your dispute cannot be resolved by us internally, we agree to dispute resolution with the Better Business Bureau as our third party resolution provider.

PRIVACY COMPLAINTS BY EUROPEAN UNION AND SWISS CITIZENS

In compliance with the US-EU and US-Swiss Safe Harbor Principles, ClearTouch commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact ClearTouch

ClearTouch has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by ClearTouch, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

QUESTIONS

Any questions about this Privacy Policy should be addressed to ClearTouch.

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