Financial Institutions

Where power and flexibility meet

ClearTouch offers cloud-based dialer solutions designed to help clients maximize productivity, effectiveness, security, compliance and return on investment. With virtually unlimited calling capacity, the ClearTouch Dialer combines the functionality of a premise-based dialer with the flexibility and cost-effectiveness of a cloud-based system. From Agent User Interface/Screen Pop to Skill-Based Routing, and from Inbound and Outbound Calling to Call Recording Search and Retrieval, ClearTouch Dialer offers state-of-the-art features that help agents spend their time more efficiently, while helping managers track and improve productivity.

Like the ClearTouch Dialer, ClearTouch Intelligent Messaging System make it easy for accounts receivable management clients to reach thousands of contacts within minutes. Custom Layered Messaging, Direct-Connect to a Call Center, and Text-to-Speech features allow personalized, interactive calls, while Talk-Off Recordings and Online Real-Time Reporting features are valuable tools for training and evaluation.

The security features of both the ClearTouch Dialer and the Intelligent Messaging System make it easy to meet the strictest of privacy regulations, while embedded compliance functionality helps clients abide by federal and state call restrictions. Since there are no upfront fees, hardware or software expenses, ClearTouch offers clients a no-risk, high-reward opportunity to improve performance, productivity, and, ultimately, profit.

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Discover the unlimited benefits of the cloud-based solution. Here's everything you need to know to be sure you are getting the absolute best call center product possible.