Archive for November, 2012

TCN Announces New Licensing Arrangement for Cloud-based Dialing: The Allure of Owning a Dialer Receives the Coup de Grâce

Published under Buzz,Call Centers,News,Press,TCN Features on

St. George, UT—TCN announced today the release of its new BYOM (Bring Your Own Minutes) service.

Many call centers use a premise-based dialer, but dabble in hosted dialers. Most are tired of maintaining the obsolete onsite dialer, but many get such good rates from their telco carriers that they can’t justify moving all their traffic to the cloud.

But what if one could maintain one’s sweet telco relationship while using a hosted dialer at the same time? Too good to be true? Continue Reading »

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